General Questions
What is Urgent Care?
An urgent care practice can complement the services your primary doctor provides, from extended office hours and short wait times to the kinds of medical services that often aren’t available in most primary doctor’s offices (EKG, IV, sutures, x-rays, etc.). While your primary doctor cares for all kinds of preventative and chronic medical issues, urgent care treats the problems facing you today. Also, for the cases where your primary doctor would have to send you to a hospital ER for a non-emergency problem, urgent care can eliminate much of the waiting and expense often encountered in the ER.
Learn more about the benefits of Urgent Care
What information do I need to be seen at Priority 1?
You'll need a valid photo identification and insurance card if you're paying with insurance, or an alternative form of payment for private-pay clients. When you visit, you'll complete some registration information, and then be seen by our staff.
When should I visit an ER instead of urgent care?
ER visits are necessary when someone is suffering from either a life- or limb- threatening medical condition, or if the condition involves severe wounds. If symptoms arise suddenly and you believe that some kind of an emergency exists or that a life is in jeopardy, immediately call 9-1-1. To learn more, visit our UC or ER page.
What are the credentials of the Priority 1 Medical Staff?
All Priority 1 team members are highly trained and qualified, with many having years of experience working in urgent care and emergency settings. With doctors carrying current or prior board certifications in Emergency Medicine, Urgent Care Medicine, Internal Medicine, Internal Medicine-Pediatrics, General Surgery, or Family Medicine, you can feel confident that you and your loved ones are in the best of hands while being taken care of at Priority 1 Urgent Care.
Do I need a referral to see a doctor at Priority 1 Urgent Care?
No referral is needed. Our agreements with insurance carriers allow you to be treated in our office without a referral.
Services
Does Priority 1 perform On-site laboratory or STD testing?
Yes. We provide a number of on-site (point of care) laboratory tests as directed by our New York State Department of Health Limited Services Laboratory Registration. Additional testing not performed on-site is sent to a local reference laboratory for processing.
See a list of onsite lab testing
Does Priority 1 have X-Ray on site?
Yes, we offer the latest in digital x-ray equipment on-site, staffed by a licensed x-ray technologist or physician.
Does Priority 1 perform Physical Exams?
Yes, we can provide physical exams for work, sports or school including blood work. Always call ahead of time to be sure the provider doing the kind of exam you need is available and to confirm potential associated fees.
Does Priority 1 offer flu shots?
Yes we do, from September through March (subject to vaccine availability) for those age 18 and up, no appointment needed.
Does Priority 1 treat children?
Absolutely! All of our doctors are very experienced in treating children for a variety of medical problems and injuries.
Holiday Schedule Information
Priority 1 Urgent Care is closed on
Thanksgiving Day
Christmas Day
Priority 1 Urgent Care is open for limited hours on
July 4th
Christmas Eve
New Years Eve
New Years Day
Be sure to check our website’s home page for the latest scheduling information.
What They Say…
I know you probably don't see this but your receptionist is the bomb and the woman that administered my COVID test was the best! - Susan P.