Quality and Standards

As a patient of Priority 1 Urgent Care, when you see the UCA Accreditation logo it means you can rely on the care and services being delivered to you by us. Why? Because our center has achieved Accreditation and Certification from the Urgent Care Association, an industry authority dedicated to ensuring the safe practice of high-quality, patient-centered urgent care for a broad spectrum of acute illness and injury.

In granting the Accreditation designation, the UCA acknowledges that Priority 1 Urgent Care has met or exceeded nationally recognized standards for quality patient care and safety. It has also met certain national criteria that tell you, the patient, about this center, the services we offer, and when those services are available. 

Priority 1 Urgent Care has demonstrated that it has met or exceeded nationally standardized criteria to provide high-level care and excellence in the following areas: 

• Governance

• Human Resources

• Patient Care Processes

• Physical Environment

• Quality Improvement 

• Health Records Management 

• Patient Privacy/Rights/Responsibilities

• Scope of Care Additional Facility Criteria for UCA Accreditation 

• Acceptance of walk-in patients of all ages presenting with a broad spectrum of illness, injury, and disease, and at all times of business 

• Provision of on-site X-Ray services

• Provision of various on site and reference laboratory specimen testing and collection.

The licensed physicians working at Priority 1 Urgent Care are able to perform the following: 

• Advanced cardiac life support in an emergency, while awaiting 911 response 

• Obtain and interpret EKG and X-Ray data 

• Administer oral, inhaled, intramuscular, and intravenous medication and fluids

• Certain minor surgical procedures.

The following equipment is available and the staff are trained to use: 

• Basic cardiac monitoring and manual or automated cardiac defibrillation 

• Oxygen and emergency airway and breathing equipment 

• Basic emergency medication cart. 

As an Accredited location, at a minimum Priority 1 Urgent Care maintains two or more exam rooms, a separate lobby/waiting area, and restricted access patient restroom(s) for privacy during more extensive visits.

As an Accredited location, Priority 1 Urgent Care is open 7 days a week (not including national holidays) and is open 4 or more hours each day.

As an Accredited location, Priority 1 Urgent Care employs a licensed physician designated as the center's Medical Director, an individual directly responsible for our practice’s overall clinical quality. 

For more information please visit ucaoa.org/accreditation